Student Support

Students are at the epicentre of our College. We have embedded student voice within our decision making process through student representation in committee meetings. The College has an excellent track-record of listening carefully to its students and responding to their concerns and their recommendations for change, in accordance with the College’s Student Charter and Teaching and Learning Strategy.

The College embraces the notion of working with its students in a mutually beneficial and dynamic ‘partnership’ and provides a range of mechanisms by which students can both contribute to ongoing enhancements in their experience, and shape their learning experience.

As such our “You Said, We Did” poster is produced twice a year, in partnership with students. This poster demonstrates how the College has responded to student feedback and evidence to students to see their voice is heard. College has an open door policy to all students for easy access enables students to quickly clarify issues of concern and thus be reassured. In response to students’ feedback, the College implemented actions to improve student experience.

The College constantly seeks to increase students’ level of engagement with Student Support Service through targeted programmes, such as, an extensive ‘Induction Programme ’focusing on a range of topics such as independent learning, critical thinking, academic integrity and referencing, IT access and library skills.

Students are represented on a wide range of College committees. Student Council meetings are chaired and conducted by a student representative. Student Council identifies shared priorities and actions to enhance student experience. Programme Administrators liaises with the Student Support Office and Programme leaders to facilitate communication between the students and the College.

The ‘one stop’ Student Support Service and the Special Education Needs Officer (SENCo) provide additional student support to address varied student needs. This is especially important as the majority of our students are mature and from BAME and widening participation backgrounds. Many of them have caring responsibilities for families and others have specific learning needs and disabilities.

For more information on our student support services please see below.

The Role of Student Support Office

Briefly this office support your following needs:

  • Special Education Needs
  • Safeguarding
  • Employability
  • Student Induction

The office is managed by professionally experienced and qualified support officer to deal with any issue you may have relating to the above needs.

What can we do to support you

Specifically we provide support with academic writing for your courses, structure of essays, mentoring and Pastoral care. We support both your qualitative and quantitative research areas.

We are able to proofread drafts, but do not help with specific contents, only grammar, layout and academic research structure. Skills including planning and researching topics, and with CV writing and all your pastoral care issues.

If you have personal problems or problems with your studies or with the college, or you have problems coping with your coursework you may visit our office on the first floor of the campus, Room 104 and we will be happy to help you in a confidential and supportive way, or else direct you to the correct member of staff to deal with your specific problem.  Alternatively, If you may prefer to send us email with your specific needs and support to: student.support@lcuck.ac.uk

Pastoral Care Support

Any issues or advice needed relating to:

  • your course
  • sorting out funding
  • feeling a bit overwhelmed?
  • needing a chat about something else?

For further confidential help or advice drop in or send an email request for an appointment to: student.support@lcuck.ac.uk


This is a good resource that all HNC/D students can access through Pearson HN Global.


HN Global is an exciting online platform created by Pearson for BTEC Higher National students around the world. Created in parallel with the development of the new BTEC Higher National qualifications, HN Global holds a great number of resources for students to get the most out of their BTEC Higher National experience, such as:

  • access to course specific core textbooks
  • work on CV
  • Improve study skills by completing online learning modules targeted at common development areas


We run Study Skills sessions in the Library, during your tutorials and in group or one to one sessions.

If you need any academic skills help please send email first and we will arrange a time to help  you in confidence.

Wishing you a happy time during your studies with us

Student Support Team,
E: student.support@lcuck.ac.uk
T: 0207-243-4000 Ext. 104