The London College

Student Support



Students are at the epicentre of our College. We have embedded student voice within our decision making process through student representation in committee meetings. The College has an excellent track-record of listening carefully to its students and responding to their concerns and their recommendations for change, in accordance with the College’s Student Charter and Teaching and Learning Strategy.

Students are at the epicentre of our College. We have embedded student voice within our decision making process through student representation in committee meetings. The College has an excellent track-record of listening carefully to its students and responding to their concerns and their recommendations for change, in accordance with the College’s Student Charter and Teaching and Learning Strategy.

The College embraces the notion of working with its students in a mutually beneficial and dynamic ‘partnership’ and provides a range of mechanisms by which students can both contribute to ongoing enhancements in their experience, and shape their learning experience.

As such our “You Said, We Did” poster is produced twice a year, in partnership with students. This poster demonstrates how the College has responded to student feedback and evidence to students to see their voice is heard. College has an open door policy to all students for easy access enables students to quickly clarify issues of concern and thus be reassured. In response to students’ feedback, the College implemented actions to improve student experience.

The College constantly seeks to increase students’ level of engagement with Student Support Service through targeted programmes, such as, an extensive ‘Induction Programme ’focusing on a range of topics such as independent learning, critical thinking, academic integrity and referencing, IT access and library skills.

Students are represented on a wide range of College committees. Student Council meetings are chaired and conducted by a student representative. Student Council identifies shared priorities and actions to enhance student experience. Programme Administrators liaises with the Student Support Office and Programme leaders to facilitate communication between the students and the College.

The ‘one stop’ Student Support Service and the Special Education Needs Officer (SENCo) provide additional student support to address varied student needs. This is especially important as the majority of our students are mature and from BAME and widening participation backgrounds. Many of them have caring responsibilities for families and others have specific learning needs and disabilities