HND Hospitality Management

Course Details

Course Title HND Hospitality Management
Award Higher National Diploma
Award Level RQF 5
Awarding Body Pearson Education
UCAS Code 078N
Start Dates September 2024
Study Mode Full Time - 2 years

Course Overview

The purpose of BTEC Higher National Diploma in Hospitality Management is to develop you as professional, self-reflecting individual able to meet the demands of employers in the hospitality sector and adapt to a constantly changing world. 

 The objectives of the BTEC Higher National Diploma in Hospitality Management are as follows:

  • To provide education and training for a range of management careers in hospitality, licensed retail, food and beverage or leisure and tourism sectors; for example food and beverage manager, front of house manager or events manager.
  • To equip students with managerial and technical skills, knowledge and the understanding necessary to achieve high performance in the global Hospitality environment.
  • To support students to understand the local, regional and global context of the hospitality sector and support those students with a global outlook, to aspire to international career pathways.
  • To equip students with knowledge and understanding of culturally diverse organisations, cross-cultural issues, diversity and values of Tourist and Hospitality Industry.
  • To provide students with opportunities to address contemporary issues facing the industry, and society at large; with particular emphasis on sustainability and the environment, globalisation and the impact of digital technology.
  • To develop the individual’s ability to make an immediate contribution to employment in the hospitality management industry, through effective use and combination of the knowledge  and industry experience that is both responsive to the constantly evolving needs of students and employers.
  • To equip students with hospitality skills, knowledge and the understanding necessary to achieve high performance in the global hospitality environment.

How you will learn

Teaching and learning

Our teaching methods will be varied, interactive and engaging.

You will take part in on campus lectures and live online lectures, tutorials, and academic support sessions. You will also access online learning content such as lecture notes, recordings, presentations, and handouts. You will also have access to our on-campus and electronic library.

When not attending lectures, you will also be studying independently. Independent learning plays a vital role in your studies and involves research, reading books and journals, preparing reports, presentations, and projects.


We mostly assess you through practical coursework assignments.

You will be involved in the sort of tasks you might undertake in a workplace. Sometimes these will be individual tasks and at other times, you will need to work in a group. Assignments could include essays, reports, individual and group projects, research and consultancy projects, presentations, and design of digital materials.

What you will study

Year 1

  •   HNHM 1 The Contemporary Hospitality Industry - 4
  •   HNHM 16 Human Resource Management - 4
  •   HNHM 2 Managing the Customer Experience - 4
  •   HNHM 3 Professional Identity and Practice - 4
  •   HNHM 4 The Hospitality Business Toolkit - 4
  •   HNHM 5 Leadership and Management for Service Industries - 4
  •   HNHM 6 Managing Food and Beverage Operations - 4
  •   HNHM 8 Managing Conference and Events - 4

Year 2

  •   HNHM 18 Research Project - 5
  •   HNHM 19 Hospitality Consumer Behaviour and Insight
  •   HNHM 20 Hospitality Supply Chain Management - 5
  •   HNHM 32 Sales Management - 5
  •   HNHM 39 Tourist Resort Management - 5
  •   HNHM 45 Launching a New Venture - 5
  •   HNHM 46 Managing and Running a Small Business - 5


BTECs are work-related qualifications for students taking their first steps into employment, or for those already in employment and seeking career development opportunities. BTECs are widely recognised by the industry.

The range of skills acquired on the course will be particularly relevant to hospitality management, leisure, and tourism sectors including food and beverage management, hotel management, kitchen management, facilities management and events management.

Graduates can also progress to a BA (Hons) Top Up degree in International Hospitality Management awarded by the University of Derby.

Entry requirements

You will be expected to have at least one of the following:

  • A BTEC Level 3 qualification in Hospitality Management
  • A GCE Advanced Level profile that demonstrates strong performance in a relevant subject or adequate performance in more than one GCE subject.
  • Other related Level 3 qualifications
  • An Access to Higher Education Certificate awarded by a recognised institution
  • An international equivalent of the above.

Plus you will usually have five GCSE subjects including Maths and English Language at grade C/grade 4 or above. We will normally accept Key Skills and Higher Diploma qualifications as the equivalent to GCSEs.

How to Apply

If you have questions about our courses or the application process, please complete the "Register your interest" form. A member of the admissions team will be in touch with you shortly.


Should you wish to apply, prior to completing the application form, please scan your supporting documents, such as a photo, passport, visa, qualifications, references, etc.. You will also need access to your email.